Shipping

Purchases are sent free of charge via USPS Priority Mail.
-All packages will come with tracking and full insurance.
-Signature Confirmation Restricted Delivery service is available for an additional charge.
-UPS and FedEx Ground is available for an additional charge.

All purchases will be shipped within 48 hours Monday - Saturday, unless noted otherwise.

Expedited delivery will be sent immediately within 24 hours of purchase.
-Customer is responsible for expedited delivery costs.

At this time, I only offer shipping within the United States.
Please reach out for a quote if outside the United States.
Customer will be responsible for any international shipping and customs fees.

Returns

Vialette the Fifth is a small business, and all pieces are handmade, often one-of-a-kind.

Because of the dedication that goes into each piece, all work is final sale.
Returns are only offered on a case-by-case basis.

Despite the work being final sale - I will always offer resizing, adjustments, repairs, and exchanges upon request.

It is important to me that you are happy with your piece, and hopefully something that you will treasure forever. Therefore, please be considerate and thorough when sizing, and know refunds will never be offered due to the time that goes into each piece. So, please reach out with any questions and purchase responsibly.

Repairs & Re-finishing

Prices for repairs will vary depending on the piece. Please reach out via email info@vialettethefifth.com for a quote and more information.

Custom Work

If you have an idea for something special, please reach out! I would love to work with you on the creation of a memorable piece. Please keep in mind that I operate a small studio, so I might not be able to offer all services as my tools and equipment are limited.